We hope you enjoyed last week’s article “If cars were built like vacuums – we’d probably be dead.” If you missed it or didn’t finish reading it CLICK HERE to catch up!
So far, we learned that cars have significantly improved in critical areas like comfort, safety and fuel efficiency over the years. However, the mass majority of popular vacuum cleaners have suffered a serious decline in quality and performance to consumer demand for low prices and weight!
Now that you’re warmed up to my train of thought – using something familiar like cars to better understand your vacuum – let’s explore another commonly misunderstood factor: PERFORMANCE QUALITY. Following are 3 key factors to consider….
Every machine is designed to do a certain job, or set of jobs. To share the same classification, machines must obviously share specific performance criteria: Calculators have to calculate; Toasters must toast; Cars need to move, steer and stop; Vacuums cleaners have to suck and hold dirt in side. If a machine doesn’t perform the expected tasks, we either consider it broken, or we just have to find a new name for it!
Yet within those categories of machine, we often see numerous variants, brands and types. Sure, shapes and colors may vary, but most often a machine will be separated from others of its kind because of a claim to perform somewhat differently. It’s important to look carefully at these differences in claims, as it may drastically affect the machine’s ability to perform the tasks we expect.
The first part of what makes up a machine’s quality of performance depends on how well it is tailored to the task at hand. Do you have the right “tool” for the job? You can’t roast a small chicken in a regular, sliced-bread toaster. I don’t expect you’d buy a Toyota Prius to go off-roading in the mountains. And I would hope you’d know better than to buy an upright vacuum with a non-stopping brushroller if you have only hardwood floors.
The second factor falls in the realm of finer details. Two widgets may claim to do the exact same task, but have very different prices. Why? Quality is usually the one of the main reasons, yet this can be cocktail of several factors. “Better” quality usually indicates a products ease of use during the performance of its given task. Also, the better product can usually be expected to last longer or break less, providing a greater value for your dollar over time. Perhaps this product also does the particular task “better” than the other: Computes faster; Toasts more evenly; Is safer in a crash; Allows less dust escapes into the air, etc. Esthetics often plays a role too. Ultimately you need to decide how much those subtle factors affect the completion of your task, whether you feel they are worth the price, or which is just a better fit for your personal preferences. So if the next vacuum you buy is only $50, that’s fine – It may be just right for your situation. What I hope is that you will NOT BE FOOLED by the commercials and colorful packaging into believing that it will last very long or is “great for allergy sufferers!”
This brings me to the third aspect of discussion: How to maintain your equipment’s level of performance. Everything has an “Achilles Heel.” You wouldn’t dream of buying a car, whether a Hyundai or a Hummer, and never change the oil or brakes…You’d either blow up the motor or get killed in an accident! Similarly, you can’t buy a vacuum and not replace the bag or filter for 6 months without risking blowing up its motor, or you at least suffering a serious allergy attack! Just remember the KEY WORD: MAINTENANCE. All machines, especially those with moving parts, need it now and then! Otherwise, your car, vacuum, etc., cannot be expected to perform as well as it is intended to. You’ll need to understand what it takes to keep it going, and whether or not you’re willing and able to keep up with it!
At Queen Vacuum, we play “matchmaker” all day! It’s our job to listen and match each customer up with the right vacuum for their specific needs. Sometimes it’s a $69 Dirt Devil, sometimes it’s a $699 Miele. When you know a lot about a given type of product it’s easy to spot the differences between seemingly similar items. You can discern the main criteria: WHAT it does, HOW WELL it does it, and HOW LONG will it last. Most importantly, you can translate those differences into the potential benefits or detriments in your experience with that product. When you don’t know much about something you’re looking to buy, please do your research. But if you just can’t wrap your mind around the differences in the products you want – have an expert explain it. Or try the old trick of relating it to something you already understand well like food, electronics or (our favorite) cars!